Printomatic Support


How to Videos

Watch - How To Clean Zink Roller

Watch - How To Load Paper

Watch - How to Prevent Blurry Photos

Watch - How To Update Firmware


QHow do I charge my camera?

ATo charge the battery in your camera, you will have to plug a compatible micro USB cable into any wall adapter rated at 1 amp (not included). Using a computer or laptop to charge the camera is not recommended because it will significantly increase the charging time.

QCan you choose when to print or does the camera print automatically?

AYour KODAK PRINTOMATIC camera prints automatically. Every picture taken will print after a few seconds.

QIs any type of paper compatible with this camera?

AThe KODAK PRINTOMATIC was designed to work only with KODAK ZINK photo paper. Other papers may be incompatible with this camera.

QHow many sheets can I put in at once?

AYou can load 10 sheets (one 10-pack) of KODAK ZINK Photo Paper at one time. Please see the section on Inserting Photo Paper in your full user guide to ensure paper is being loaded correctly (user guide can also be found here).

QDoes the camera's printer print pictures from other devices?

AThe KODAK PRINTOMATIC only prints the pictures you take from the camera. It does not connect to other devices.

QWhat memory cards can be used with my camera?

AThe KODAK PRINTOMATIC accepts microSD™ cards and flash memory cards from all brands.

QIs a microSD™ card required for this camera?

AA microSD™ card is not required in order to use the camera. If you want to save your photos to your computer you will need to have a microSD™ or comparable memory card in your camera while you take your pictures.

QHow do I turn on the flash for my camera?

AYour camera is equipped with a light sensor that will automatically turn on the flash in low light settings.

QHow do I put the optional accessory strap on my camera?

AThe optional strap, sold separately, comes in two pieces. First, thread the loop at the end of one of the strap pieces through the strap slot on the camera, and then thread the strap through the loop. Do this again with the second piece and second strap slot. Then thread the pointed strap end through the buckle and fastener. Adjust the strap as desired.



QWhy are the colors on my prints coming out wrong?

ATo ensure color accuracy, your camera's printer must be properly calibrated by the Blue Color Calibration Sheet inserted with the bar code facing down. This sheet has a unique barcode specific to each paper pack, so make sure not to mix paper from different packs together.

QWhat do I do if the paper is stuck?

AIf you are experiencing a paper jam, turn the camera off and on again and it will eject the paper. Do not try to pull the paper out manually. Please remember to check your user guide for paper loading instructions to ensure paper is being inserted correctly (user guide can also be found here).

QWhy are my prints coming out blank?

APlease be sure that the KODAK ZINK paper pack is properly inserted in the camera. When loading the paper, the glossy side should be facing up. Please review the paper loading instructions included in the full user guide.

QWhy are my pictures not centered?

AThe frame marks on the view finder are set to a focus target 6 feet away. If you are taking pictures less than 6 feet from your target, the frame marks may not line up with the photo.

QWhy are my pictures coming out with lines?

AMake sure that your paper is properly inserted and that nothing is obstructing the exit slot for the picture to come out. Do not aggressively shake your camera; it may interfere with the printing process.

QWhy are my prints coming out black and white?

AThe KODAK PRINTOMATIC can print pictures in color or in black and white. To change modes, push the switch next to the shutter button.


Firmware Update


  • Download this file and USB connect a powered on Kodak Printomatic to your computer with a Micro SD card installed
  • Rename the file "KODAK.rbn" and place in MISC folder of SD card
  • Disconnect the Printomatic from computer and Power off => on
  • Power on => on going for FW updating => off

Customer Service
U.S.:, 844-516-1539
International:, 844-516-1540

The Kodak trademark, logo and trade dress are used under license from Kodak. PRINTOMATIC is a trademark of C&A IP Holdings, LLC in the U.S., the European Union and the United Kingdom. ZINK, Zero Ink, and the ZINK logo are trademarks of ZINK Holdings, LLC, registered in the U.S. and other countries. microSD is a trademark of SD-3C LLC in the U.S. and/or other countries. All other products, brand names, company names and logos are trademarks of their respective owners, used merely to identify their respective products, and are not meant to connote any sponsorship, endorsement or approval.

Legal Disclaimer: Actual product packaging and materials may contain more and different information than what is shown on our website. We recommend that you do not rely solely on the information presented and that you always read labels, warnings, and directions before using a product.

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