Printomatic+ Support
PRINTOMATIC+ Support
- Your Printomatic+ will automatically begin printing after a photo is taken.
- While the photo is processing, the LED light will slowly blink green/white until the engine starts. Photos cannot be taken while the camera is processing.
- If you print multiple consecutive photos, the LED light will blink rapidly blue/white to indicate that the device needs time to cool down. Once the engine starts, the printer has finished cooling down and you may resume use. Photos cannot be taken while the camera is cooling down.
Make sure to buy Kodak 2x3” Zink photo paper for your Kodak Printomatic+! This paper is specially designed to work with your Kodak Printomatic+ camera. Only use Kodak 2x3” Zink photo paper with the Kodak Printomatic+. The Kodak 2x3” Zink photo paper comes with a blue calibration SMARTSHEET® with a barcode for color calibration.
- Via USB-C Cable: Using the included USB-C cable, connect your Kodak Printomatic+ to a computer. Double-click the memory card image when it appears on your computer desktop to view and save your images.
- Via microSD™ Card: Remove the microSD™ card as indicated above and insert the card into your card reader.
Q: Why are the colors on my prints coming out wrong?
A: To ensure color accuracy, your camera’s printer must be properly calibrated by the Blue Calibration Sheet inserted with the barcode facing down. This sheet has a unique barcode specific to each paper stack, so make sure not to mix paper from different packs together.
Q: Why do I need to load the cleaning sheets?
A: The blue calibration sheets were created by Zink to clean the paper path rollers of the device and provide the best print quality. The sheet has two main functions:
- Calibrates the printer in order to provide the best print quality for your specific Kodak Photo Paper.
- Cleans the paper path rollers to get rid of any dust or debris during calibration, or when you need to improve printing quality.
- Be sure to load each paper pack with its included cleaning sheet to ensure the best print quality.
Q: How do I charge my camera?
A: To charge the battery in your camera, you will have to plug the USB-C cable into a wall adapter (not included). Using a computer or laptop to charge the camera is not recommended because it will significantly increase the charging time.
Q: What do I do if the paper is stuck?
A: Turn the printer off and on again to automatically eject the paper. Do not try to pull out the paper by hand.
Q: Why are my prints coming out blank?
A: The Kodak Zink photo paper may have been loaded upside down. When loading the paper, ensure that the blue calibration sheet is at the bottom with the barcode facing down, and the rest of the paper is facing with the glossy side up. OR
The paper may have been pushed too deeply inside the device. Remove the paper and reload it gently inside the compartment.
Q: How many sheets can I put in at once?
A:You can load one 10-pack of KODAK ZINK Photo Paper at one time.
Q: Why are my pictures not centered?
A: The frame marks on the viewfinder are set to focus a target 6 feet away. If you are taking pictures less than 6 feet from your target, the frame marks may not line up with the photo.
Q: Why are my pictures coming out with lines?
A: Make sure that your paper is properly inserted and that nothing is obstructing the exit slot where the pictures are dispensed. Also use the Blue Calibration Sheet with every paper pack to clean the printheads. Do not aggressively shake your camera; it may interfere with the printing process.
Q: What memory cards can be used with my camera?
A: The KODAK PRINTOMATIC+ camera accepts microSD™ cards and flash memory cards from all brands.
Q: Is a microSD™ card required for this camera?
A: A microSD™ card is not required in order to use the camera. If you want to save your photos to your computer you will need to have a microSD™ or comparable memory card in your camera while you take your pictures.
Q: Is any type of paper compatible with this camera?
A: The KODAK PRINTOMATIC+ camera was designed to work only with KODAK ZINK Photo Paper. Other papers may be incompatible with this camera.
Q: How do I turn on the flash for my camera?
A: Your camera is equipped with a light sensor that will automatically turn on the flash in low light settings.
Q: Can you choose when to print or does the camera print automatically?
A: Your KODAK PRINTOMATIC+ camera prints automatically. Every picture taken will print after a few seconds.
Q: Does the camera’s printer print pictures from other devices?
A: The KODAK PRINTOMATIC+ camera only prints the pictures you take from the camera. It does not connect to other devices.
Customer Service
U.S.: kodak@camarketing.com, 844-516-1539
International: kodakintl@camarketing.com, 844-516-1540
The KODAK trademark, logo and trade dress are used under license from KODAK. PRINTOMATIC is a trademark of C&A IP Holdings, LLC in the U.S., the European Union and the United Kingdom. ZINK, Zero Ink, and the ZINK logo are trademarks of ZINK Holdings, LLC, registered in the U.S. and other countries. microSD is a trademark of SD-3C LLC in the U.S. and/or other countries. All other products, brand names, company names and logos are trademarks of their respective owners, used merely to identify their respective products, and are not meant to connote any sponsorship, endorsement or approval.
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